Q:

My friend's wedding was a couple of weeks ago but there are no pictures on the site.
Why is that?

A:

On average about 400 to 600 (some times more) pictures are taken during a wedding. As I work with film, all these pictures have to be digitized. It takes just over two weeks to get them all processed.(All going well.)
Before going on the web, I make a point that the bride and groom have their set of pictures in hand. It wouldn't be nice for them to get a phone call while on their honeymoon telling them how nice the pictures turned out and not have had a chance to see them themselves first.

 

Q:

I have tried to order some pictures but my album is always empty. What is happening?

A:

Three things may be happening:
1) Your browser does not support cookies. If possible use another browser or download a free browser from the internet. For Firefox click here or if you prefer Microsoft products get Internet Explorer here.
2) Your browser settings do not permit cookies from this site. To change your setting read the following documents: for Internet Explorer 6 go here, for Internet Explorer 7 go here and for Firefox go here
3) If none of the above works then something with the site itself may not be performing properly. In that case I would appreciate if you could tell me about the problem using the contact page. Thank you.

 

Q:

What are cookies?

A:

The definition given by Microsoft is:
"A cookie is a small text file that is placed on your hard disk by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.
A cookie is often used to personalize your visit to a web site or to save you time. For example, to facilitate a purchase the cookie could contain information such as your current selection, as well as contact information such as your name or e-mail address. To help web sites track individual visitors, cookies often contain a unique identifier. It is up to the web site that created the cookie to disclose to you what information is stored in the cookie and how that information is used."
The cookies that are used in this web site are to keep track of the pictures you have ordered and to provide statistics for the site. As you see real cookies are far more dangerous.

 

Q:

What is your privacy policy?

A:

Katharina Wunsdorf Photography is committed to meeting its Data Protection obligations and ensuring the protection and security of all personal information. This Privacy Policy has been published online to explain how it uses any personal information and outline the procedures which are in place to safeguard your privacy.

Personal Information

Katharina Wunsdorf Photography will use your personal information to respond to your query, in relation to information requests for specific properties, for marketing and to keep you up to date with developments and news relating to us and this web site. We will also use your information to look at ways in which this web site and our services to our clients can be improved and for the purposes of administration.

Katharina Wunsdorf Photography may contact you by email, post, telephone or fax and by providing telephone and fax details you specifically consent to Katharina Wunsdorf Photography contacting you by these methods.

Disclosure to Third Parties

All personal information provided to Katharina Wunsdorf Photography will not be shared with any third party. Katharina Wunsdorf Photography does not sell, trade, or rent any personal information to other organisations.

Cookies

Cookies are small pieces of information which are stored by your browser on your computer's hard drive. You can set your browser to alert you prior to accepting cookies. Browsers such as Netscape and Microsoft Internet Explorer (MSIE) allow the user some level of cookie verification or choice. Please visit the browser manufacture's web site for details.

Site Tracking

Katharina Wunsdorf Photography uses site-tracking software to monitor visitor traffic patterns and site usage. This software does not enable Katharina Wunsdorf Photography to capture any personal information.

This policy is subject to changes from time to time. Please check the web site regularly.